Disney’s Approach to Quality Service

The Oklahoma Pharmacists Association is proud to partner with Oklahoma City University to bring Disney’s Approach to Quality Service for Healthcare Professionals program, presented by the world renowned Disney
Institute, to the Oklahoma City area on September 28th, 2010. Every pharmacy, hospital, clinic, group medical practice, dental practice, or freestanding medical care provider has the opportunity to distinguish themselves through the delivery of quality services. A one-day local workshop, Disney’s Approach to Quality Service for Healthcare Professionals program will show you the importance of attention to detail in everything Disney does -- from training its Cast Members employees) to treating every Guest (patient) as a VIP. You will hear the stories and see how Disney best practices can be easily adapted to your healthcare delivery organization. More Information